Frequently Asked Questions: Here are some of the most Frequently Asked Questions. If you don't find the answer to your question here, please feel free to email us using the contact form.
Q: What is Gluten?
A: A protein composite found in wheat, barley and rye.
Q: Are Road Crew™ Clusters products Gluten Free?
A: Road Crew™ products are made with Gluten Free ingredients, however, they are not manufactured in a Certified Gluten Free facility. Road Crew™ is manufactured and packaged on shared equipment that also processes other wheat products.
Q: If Road Crew™ is “made with Gluten Free ingredients,” is it OK for people with Celiac Disease to consume?
A: While we pride ourselves on highest measures of quality control, there remains a small chance of cross-contamination. We cannot 100% guarantee no trace amounts of gluten in Road Crew™ products. If you are highly sensitive, we advise that you refrain from consumption.
Q: Are Road Crew™ Clusters products peanut and tree nut free?
A: No. Some Road Crew™ Clusters products contain peanuts as part of the product offering. Road Crew™ Clusters are manufactured in a facility that also uses tree nut ingredients.
Q: Are Road Crew™ Clusters products Kosher?
A: Road Crew™ Clusters are made in a Kosher certified manufacturing facility using all Kosher certified ingredients.
We are certified Kosher from the Chicago Rabbinical Council.
Q: Are Road Crew™ Clusters products Vegan?
A: No. Road Crew™ Clusters milk chocolate offering contains milk powder, and Road Crew™ Clusters dark chocolate offerings contain a dairy-derived butter oil.
Q: What are Fair Trade Certified™ products?
A: Fair Trade Certified™ products are made with respect to people and the planet. Rigorous social, environmental and economic standards work to promote safe, healthy working conditions, protect the environment, enable transparency, and empower communities to build strong, thriving businesses. When you choose products with the Fair Trade label, your day-to-day purchases can improve an entire community’s day-to-day lives.
Q: Are Road Crew™ Clusters products Fair Trade Certified™?
A: Yes, Road Crew™ Clusters products are Fair Trade Certified™ by Fair Trade USA. To learn more please visit www.fairtradeusa.org.
Q: How do you qualify as a Fair Trade Certified™ product?
A: In order to be a Fair Trade Certified™ product and permit the use of the Fair Trade Certified™ logo, more than 20% of the total ingredients in the product must be made up of Fair Trade Certified™ Ingredients. This is true for Road Crew™ Clusters Milk Chocolate Mile, Dark Chocolate Detour, and Toasted Coconut Turn; whereas the Chocolate Liquor and Cocoa Butter are Fair Trade Certified™ Ingredients.
Road Crew™ Clusters Peanut Butter Pass also contains Fair Trade Certified™ Ingredients in the chocolate, namely Sugar, Cocoa Butter, and Natural Vanilla Extract. Use of the Fair Trade Certified™ logo is not permitted due to less than 20% of the total ingredients in the product being made up of Fair Trade Certified™ Ingredients.
Q: What ingredients are Fair Trade Certified™ in Road Crew™ Clusters?
A: Road Crew™ Clusters Milk Chocolate Mile, Dark Chocolate Detour, and Toasted Coconut Turn contain Fair Trade Certified™ Chocolate Liquor and Cocoa Butter (ingredients that are part of the chocolate).
Road Crew™ Clusters Peanut Butter Pass contains Fair Trade Certified™ Sugar, Cocoa Butter, and Natural Vanilla Extract (ingredients that are part of the chocolate).
Q: What is Chocolate Liquor?
A: Chocolate Liquor is a pure cocoa mass in a semi-sold form extracted from the cocoa bean.
Q: What is Cocoa Butter?
A: Cocoa Butter is edible vegetable fat extracted from the cocoa bean.
Q: What is GMO?
A: GMOs (or “genetically modified organisms”) are organisms whose genetic material has been artificially manipulated in a laboratory through genetic engineering, or GE.
Q: Do Road Crew™ Clusters products contain GMO’s?
A: Road Crew™ Clusters is not made with genetically engineered ingredients.
Q: Is Road Crew™ Clusters Non-GMO Project Verified?
A: No, but we plan to enroll in 2018.
Q: Do Road Crew™ Clusters products contain any artificial colors, flavors or preservatives?
Q: What’s the best way to store Road Crew™ Clusters?
A: We recommend that all of our customers store Road Crew™ Clusters in a cool, dry place.
Q: My Road Crew™ Clusters melted. Is it safe to eat?
A: Yes. Bring it back to room temperate and dig in!
Q: What’s the shelf life of Road Crew™ Clusters?
A: If properly sealed and stored, Road Crew™ Clusters will stay fresh for up to 12 months from the time it was produced. For your convenience, the best by date can be found on the back of the bag.
Q: Where can I find Road Crew™ Clusters?
A: We are currently available in Sam’s Club, Walmart, BJ's, Costco and many other retail locations and working on distribution in other national accounts. Follow us on Social Media for updates on new retailers near you! You can also purchase your favorite Road Crew™ Clusters directly on this website, visit our BUY NOW page.
Q: Do you have any coupons available?
A: We do not currently have any active coupons. Follow us on Facebook for updates on coupons and free giveaways!